H3G

Core Business:

Provider of telecommunication services (mobile service, SMS service, IDD, 3G service, and others).
Creator of a portal focus that provides 3G services for mobile users.

Customer Problem:

• Had to mange a large number of machines and software to handle subscription applications for 3G service users.
• Lack of a stable and scalable infrastructure.
• Faced with monitoring portal performance with numerous J2EE and Oracle servers along with a complex architecture.

Customer Benefits:

• Installed the Veritas APM suite to carry out in depth monitoring of the J2EE application server and Oracle database performance.
• Provided alerts when the system hit its performance threshold.

IIS Solutions:

• Provided a customised script to manage the APM software and integrate it with the Veritas Cluster Server.
• Provided dedicated resources to deploy the entire system during non-office hours.